Member FAQs
Q: Who should I contact if I have a question about NUS Membership?
Q: Where can I find my secure code?
A: Secure Codes can only be sent to the Primary Contact for your Union and the President. If you need it to be resent, please email Membership@nus.org.uk.
Please note that only the Primary Contact and President can request the secure code to be sent.
Q: What is my delegate entitlement?
A: You can find that here.
Q: I have an events specific question, who should I contact?
Q: I have a central billing query, who should I contact?
A: You can email Central Billing at centralbilling@nus.org.uk
Q: I need a copy invoice, who should I contact?
Q: I have a trading query, who should I contact?
Q: Where can I find out more about campaign work?
A: Take a look on our Campaigns page and follow us on Facebook, Twitter, Instagram and TikTok! See our Plans for Action for 20/21 here.
Q: I have a question about my elections, where can I find out more and get support?
A: You can find all the information about our Elections Support Service here, and you can email elections@nus.org.uk for further assistance.
Q: I want support with my constitution
A: Contact UnionDevelopment@nus.org.uk or Membership@nus.org.uk for a copy of our template constitution.
Q: How can I join a Workplace group?
A: Firstly, make sure you are registered on NUS Connect here. Then complete this form to tell us which Workplace groups you want to join. Find a list of all our groups here.
Q: Who do I need to speak to about training within my Student Union?
A: Find out more about our training opportunities here and contact learningdevelopment@nus.org.uk for more information.
